Tuesday, April 24, 2007

Speech Enabled Knowledge Bases

Two articles and a product showcase recently demonstrated speech-enabled knowledge base solutions. In essence products/solutions such as this are expert systems with various degrees of complexity, ranging from speaking manuals to complex diagnosis systems. Users can describe a problem and ultimately receive an answer, whether through complex one-shot natural language processing/understanding or a plain-old, multi-step directed dialogue.
Alongside traditional call-center automation applications - e.g. customer service, process automation, pre-qualification, directory assistance - these systems represent a minor market segment. However they are relatively novel, so much can still happen. Especially in medical/health care domains, the market appears untapped and the list of potential applications broad.

Friday, April 20, 2007

Daily News Redux...

Today on the WWW:

Thursday, April 19, 2007

Daily News Redux...

On the WWW today:

Wednesday, April 18, 2007

Daily News Redux...

On the WWW today:

Tuesday, April 17, 2007

Daily News Redux...

On the WWW today:

Monday, April 16, 2007

Daily News Redux...

Today on the WWW:

  • Software Ali Baba parses medical abstracts, generates visual network or terminology using natural language processing.
  • A redux of latent semantic indexing (LSI) for use in search engines.

Wednesday, April 11, 2007

Daily News Redux...

Today on the WWW:

  • Nuance announces voice search framework, based on directory assistance solutions portfolio.
  • Epson releases speech synthesis chip, powered by Fonix engine, allows mixed output of synthesis and pre-recorded speech.
  • Loquendo text-to-speech gives speech to Activa Multimedia iVAC avatars.

Tuesday, April 10, 2007

Daily News Redux...

Today on the WWW:

Monday, April 9, 2007

Web 3.0 and Natural Language Processing

Web 3.0 is getting some buzz in the blogosphere. Like Web 2.0, it begs the question that PCMag.com recently ran by its readers: what is it? However this time around things seems a bit easier.

Web 2.0 seems to be happy with being vaguely defined (delimited may be a better term) and equally a social and a technological movement. Web 3.0 clearly hovers over the idea of the "Semantic Web", a term coined by Tim Berners-Lee, in which richly mark-upped hypertext and data allow for novel more meaningful human-machine and machine-machine communication. Radar Networks (currently in stealth mode) claim to be driving some interesting developments in this direction and are followed closely by those interested.

This has already raised some questions: will content be expensive hand labor or machine boot-strappable, what new privacy policies do we have to live with, how does one separate style and content, what are alternatives to RDF.

Sadly, there's very little inspiring out there about potential applications.

My question (though not uniquely mine) to add to this: What role will natural language processing play in this (i.e. how "semantic" is this talk of Semantics)? Semantic content in RDF appears to be little more than a means for one machine to tell another who authored a particular book or what are the postal codes in the greater Boston area. Semantics to me is as much about intentions ("Why is web-service A dispensing such information?") and interpreting such information for the purposes of action ("What can web-service B - or my browser or I - do with it?").

Perhaps this misses the mark and semantic really isn't about natural language. But there is a weaker, more real form of this "language and technology" concern: Insofar as semantics is just information, can it be bootstrapped by a machine (perhaps even linguistically informed rather than statistically)?

Thoughts?

Thursday, April 5, 2007

Daily News Redux...

On the WWW today:

Tuesday, April 3, 2007

Daily News Redux...

Daily News Redux:

Questions of the day:
  • Web X.0 IEEE workshop. What role will NLP play?
  • Are GPS navigation systems driving the TTS market (links randomly chosen from recent navigation system releases)?

Daily News Redux...

On the WWW today:

  • CallMiner announces Eureka product for call center speech analytics and QA.
  • Envox CT Connect 7 VXML/CTI plattform now Avaya telephony compliant
  • Some blogging about the role of symbolic vs brute-force statistics in articificial intelligence, NLP, Google's machine translation vision.

Monday, April 2, 2007

Daily News Redux...

On the WWW today:


Sunday, April 1, 2007

Daily News Redux...

On the WWW today: